· How soon should I book my bouncer?
As soon as possible! Our bouncers are booked first come first served so the sooner you book the better chance you have of one being available the day of your event.
· My party is tomorrow; can I still get a bouncer?
YES, of course this is based on availability. You can call us anytime, even the day of your party for a bouncer. Sometimes people cancel at the last minute & sometimes we might just have one available so GIVE US A CALL!
· Can the bouncer be set up in a driveway, concrete or pavement?
The preferred area is a smooth grassy area. However, paved driveways are also acceptable. Please discuss this when booking so we can make arrangements to properly secure the inflatable. WE WILL NOT SET UP ON GRAVEL.
· What is your delivery charge?
We provide FREE delivery, set-up, and breakdown if you are located in our service area. If you are located out of our service area, you may be charged a delivery fee. Call us for details. Your bouncer will be set up and ready prior to your scheduled time. We come back after your party and take care of the entire breakdown as well.
· Do I need to provide access to an electrical outlet?
YES, all of our inflatables require a standard 110 three-prong outlet. The bouncer must be placed within 100 feet of this outlet (we provide the extension cords.) If it is to be placed in a field or further than 100 feet of an outlet then you would need to have a generator. We do offer generator rentals, we can help arrange for one on the day of your event for a $50 fee.
· I want to have my party at a park or at a friends house, is that okay?
You will need to contact the park you are planning on having your party at and ask permission. You would also need to make sure that there is power available and that there is a smooth flat surface with no low hanging tree limbs within 100 feet of the area. We ask that the homeowner of the location of the party make the reservation.
· Do you require a deposit?
We try to keep it very simple. No deposit is required, we ask that you have a check, or cash ready before we set up the unit. We also ask that if you decide to cancel a reservation, please call us ASAP so that we can offer the bouncer to someone else.
· Who do I make the check out to?
Please make checks out to Extreme Bounce, LLC.
· How much does it cost to rent?
Please email or call us for a current price list.
· What if it rains?
At Extreme Bounce LLC, we understand that the weather can be a little unpredictable. That is why we offer a flexible rain policy. If the weather is an issue on the day of your event, YOU decide if you want us to set up. If it is a downpour and forecast for heavy rain all day we would not set up. Otherwise, we really just "play it by ear" and stay in contact with you prior to your scheduled time.
· Will the bounce unit hurt my lawn?
Extreme Bounce, LLC cannot guarantee that the bounce unit will not harm your lawn. Due to the weight of the bounce unit and depending on the length of time the bounce unit is in use, flattened grass is common but not permanent. During the heat of summer, it is not uncommon to see burnt blades of grass a few days after the bounce unit has been removed. The grass typically recovers within a week or so. We will use a tarp that will help prevent any damage that may occur to your grass, due to the shifting of the bounce unit.
· How long does it take to set up a bounce unit?
Depending on the location, about 15-20 minutes.